Answers to the most common questions about LeadDeck.ai — credits, motivated seller and cash buyer lead types, skip tracing, postcards, scheduling, CRM integration, and compliance.
Yes! Every new user receives 50 credits plus 20 gifted leads automatically based on your location. The 20 gifted leads (10 seller + 10 buyer) appear in your Deal Deck immediately so you can explore real data right away. The 50 credits are yours to use for additional lead generation. When you refer a friend, you both earn 50 bonus credits.
Promo codes can be applied during signup to receive bonus credits or special offers. Enter your promo code on the registration page before completing signup. Some promo codes provide one-time credit bonuses, while others may offer subscription discounts.
Check the version number displayed in two places: the bottom of the sidebar navigation, or on your Profile page under "App Version." If you're on an older version, do a hard refresh once (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows). Future updates happen automatically after that.
LeadDeck Lab recordings are available on the Start Here page under "LeadDeck Lab Recordings." Each recording includes a video, downloadable infographic, and a "Chat with AI" link that opens NotebookLM where you can ask questions about the session content.
LeadDeck.ai offers three subscription tiers: Free (pay-as-you-go), Pro ($149/month or $1,490/year), and Power ($249/month or $2,490/year). Each tier includes different monthly credit allowances, feature access, and discounts. Free users pay for credits as needed, Pro includes 100 monthly credits with 10% discount, and Power includes 200 monthly credits with 30% discount.
LeadDeck.ai uses a credit-based billing system. Standard leads cost 1 credit each, premium leads cost 2 credits each, and postcard mailings cost 3 credits per postcard. Pro and Power subscribers receive monthly credits that rollover to the next month if unused. Free tier users pay-as-you-go with no rollover.
Yes — Pro and Power subscribers' monthly credits rollover to the next month if unused. Free tier users operate on pay-as-you-go and credits don't rollover since there is no monthly allowance.
You can go negative once. Once negative, you cannot run any features (manual runs, Skip Sherpa, Run Comps) until you purchase more credits. Scheduled targets are automatically paused when your balance is negative.
Go to Settings and navigate to the Billing section to update your credit card information, view transaction history, and purchase additional credits. All payments are processed securely through Stripe.
Share your unique referral code with other real estate professionals. When they sign up and purchase credits, you both receive bonus credits. Check your Settings page for your referral code and to track referral earnings.
Standard leads match one lead-type criterion (e.g. Pre-Foreclosure only). Premium leads match up to THREE lead-type criteria simultaneously (e.g. Pre-Foreclosure AND Inherited AND Vacant), giving you highly targeted prospects. Premium leads cost 2 credits instead of 1. Pro and Power subscribers can combine 2–3 lead types using AND logic.
LeadDeck.ai targets six highly motivated seller categories: Pre-Foreclosure, Notice of Default, Tax Default, Inherited, Vacant, and Involuntary Lien. You can filter by one type for standard leads or combine two or three types for premium leads.
LeadDeck.ai helps you find Active Landlords, Multi-Family Investors, Cash Buyers, Fix & Flip Investors, and Vacant Land Buyers. Each buyer type has specific criteria around portfolio size, recent purchase history, and cash transactions to ensure you're targeting serious investors.
Seller targets search for distressed property owners (pre-foreclosure, inherited, vacant). Buyer targets find cash investors based on their purchase history and portfolio size. You can create targets, run them manually or schedule them automatically, and export results to CSV.
The Result Limit field is required to prevent accidental API overconsumption. Since each property costs 1 credit (or 2 for premium), setting a specific limit ensures you never accidentally run a search that costs more than expected.
Recent Sales leads find properties recently sold for very low amounts ($1–$25,000). These often indicate tax sales, quit-claim deeds, gift transfers, or distressed transactions. Power-tier only, 1 credit per lead with automatic skip tracing.
Pre-Foreclosure leads find properties currently in the foreclosure process, including Notice of Default (NOD), Notice of Sale (NOS), and Lis Pendens filings. You can filter by motivation level and recording date recency. Available to Pro and Power tier users, 1 credit per lead.
Land & Acreage leads find vacant land and lot owners in your target area. You can filter by acreage range and maximum land value. Power-tier only, 1 credit per lead.
The Sales Propensity Score is a predictive metric (0–100) that estimates how likely a property owner is to sell based on property condition, owner demographics, financial indicators, and market trends. Higher scores indicate more motivated sellers and help you prioritize which leads to contact first.
Run Comps is a property valuation feature that finds comparable properties (similar size, location, features) to help you estimate market value and potential profit. Available on property detail pages, it analyzes recently sold properties in the area. Run Comps costs 1 credit.
Your Deal Deck uses intelligent ordering based on activity tracking. Recently viewed leads automatically move to the top so you can pick up where you left off. New leads appear next, followed by older leads you haven't interacted with.
Message scripts are pre-written, editable text and email templates for Days 1–7 of your follow-up sequence. Each lead displays the appropriate Day 1 script with smart placeholders (like {firstName}, {propertyAddress}) that automatically fill in with real lead data. You can customize all scripts in Settings.
MatchMakR is a reverse seller-lead finder that analyzes your cash buyer/investor portfolios and automatically finds matching properties they might want to buy. Variants: MLS MatchMakR (Free), Off-Market MatchMakR (Pro), In-App MatchMakR (Free), and Custom MatchMakR (Power).
The Inferred Buy Box is an auto-generated investment criteria profile created from an investor's most recent property purchase. The system shows their likely preferences including property type, location, price range, beds, baths, and square footage. This powers MatchMakR searches directly from the Owner Profile page.
LeadDeck.ai offers three levels of postcard features: Free tier basic postcards without QR codes, Pro tier QR codes with default capture page, and Power tier QR codes with custom landing pages.
The Distress Indicators section on property detail pages groups together all distress signals for quick scanning: Foreclosure status (NOD, NOS, Lis Pendens), Involuntary Liens (judgment liens, mechanics liens), and Tax Default status (delinquent year, amount).
Master Decks are long-term lead management tools where you can organize your most important contacts. My Sellers stores seller leads, My Buyers holds buyer/investor contacts, and My FlippRs tracks fix & flip investors. Each supports CSV import and manual adds.
LeadDeck.ai includes live coaching and training at every tier: Daily Brew morning calls for all users, Tech Tuesdays for Pro subscribers, and Bi-Weekly Mastermind Calls for Power subscribers.
We use premium data providers for property searches and owner profiles, plus skip tracing services for contact enrichment. All data comes from public records, licensed databases, and verified data providers.
Our data comes from premium data providers and public records, which are generally very accurate. However, real estate data can change rapidly. We recommend verifying critical information before making investment decisions or sending communications.
You can enrich individual leads or entire batches with skip tracing data from the Deal Deck. Skip tracing finds additional contact information (phones, emails) when the initial property data is incomplete.
Skip Sherpa enrichment finds additional contact information for leads with incomplete data. It costs 1 credit per lead but only charges for NEW contacts you don't already have. New Skip Sherpa contacts are marked with purple badges.
When importing buyers or investors via CSV, you can include buy box criteria columns: target_states, target_counties, target_cities, target_zips, property_types, min_price, max_price, min_beds, max_beds, min_sqft, max_sqft, and notes. Multi-value fields use semicolons or pipes as separators.
Navigate to your Deal Deck or Buyer Leads page, filter and search to find the leads you want, then click "Export to CSV." You can also have CSV exports automatically emailed to you when scheduled targets complete.
Yes — LeadDeck.ai integrates with Thanks.io to send handwritten-style postcards. Select leads from your Deal Deck, choose "Send Postcard," and pick a template. Each postcard costs 3 credits and includes physical printing and mailing.
Yes — Pro and Power subscribers can configure CRM webhooks to push leads directly to their CRM systems. Pro tier allows 1-by-1 individual lead pushing; Power tier includes bulk CRM push for entire deal decks.
CSV exports automatically parse owner names into separate columns: Owner 1 First Name, Owner 1 Last Name, Owner 2 First Name, Owner 2 Last Name. The system handles multiple owners, trusts, LLCs, and complex names automatically.
You can schedule targets to run automatically on a daily, weekly, or monthly basis. Configure email notifications and CSV auto-delivery in your schedule settings to stay updated on new leads.
Yes — you can create as many targets as you want across different counties and states. Each target can have its own lead-type criteria, schedule, and notification settings.
The lead count checker uses the exact same filters that will be used when you run the target. Variations are usually due to data provider updates or recent property status changes (foreclosures resolved, properties sold).
You are solely responsible for compliance with all Do Not Call regulations and TCPA laws. LeadDeck.ai provides lead data "as is" and does not guarantee DNC status. Always scrub your leads against current DNC lists before making calls.
Yes — we use industry-standard encryption (SSL/TLS), secure authentication, and encrypted storage for sensitive data like API keys. Payment processing is handled by Stripe with PCI DSS compliance. We never share your data with unauthorized third parties.